Respect: Maintaining an accurate benchmark of factory conditions
We have Superdry dedicated labour standards experts operating in each key source country – Turkey, India and China. Our teams are able to work closely with factories to secure transparent disclosure so we are able to obtain an accurate baseline view of working conditions.
Working alongside our preferred audit partner, in partnership with our suppliers and through our own local teams, we formally benchmark working conditions on an annual basis in all factories. All audits are completed on a semi-announced or unannounced basis.
We ensure the ongoing quality of audits by aligning protocol with internationally recognised SMETA Best Practice. Our local teams continuously monitor audit output by shadowing third party auditors, and through a system of control audits which are completed by dedicated integrity auditors.
We work with local community organisations and wider labour standards experts to complete offsite interviews with workers where we need a broader view of worker concerns, where we have transparency concerns and/or where we seek feedback on improvements made in factories.
In addition to ethical audits, we have developed policies and procedures to protect less visible/ vulnerable groups of workers including migrants, contract workers, Syrian refugees (Turkey) and homeworkers. All policies and procedures form a condition of doing business with our suppliers.