We audit 100% of main production sites (known a “Tier 1”) and their subcontracted (process) units (known as “Tier 2”). In 2019 we extended our audit processes to nominated or preferred trims and label suppliers (known as “Tier 3”) in Turkey. Phased roll out to other territories will re-start later in 2020/early 2021.
Superdry audits act as an ongoing risk assessment to detect and respond to evolving risks on a factory, local and global scale. Our risk framework is founded on the severity of impact vs. likelihood/scale of impact to ensure it remains focussed on worker welfare.
- 100% of ethical audits are either completed on a semi announced (minimum 4-week window) and unannounced basis in all territories baselined against SMETA
- 100% of Superdry production sites are re-audited every 6-12 months to ensure information remains relevant.
- 100% of key source countries have dedicated labour standard experts in to build partnerships based on transparent disclosure of actual working conditions and agreeing relevant and achievable action plans where improvement is needed.
- 100% of Superdry production sites are audited by Superdry preferred auditors to ensure audit quality. More information on preferred auditors approved within each sourcing region is available on our Supply Chain page.
- We have established Service Level Agreements and Key Performance Indicators with each audit partner – prioritising accuracy, on time delivery and transparency.
- We shadow a minimum of 15% of third-party audits at Superdry production sites and complete “Control Audits” (repeated) with dedicated external integrity auditors to check consistency in results where we have concerns.
The outcome of each audit is an ethical grade based on the risks of any issue raised in line with our risk framework, and a practical action plan detailing milestones for improvement as applicable.
By establishing Superdry dedicated labour standard experts in key source countries we are able to respond to risks quickly as they emerge.
Where vulnerable groups of workers including migrants, contract workers, Syrian refugees (Turkey) and homeworkers are present in Superdry factories we ensure audits are completed in line with our additional policies designed to protect these workers. Alongside our Code of Practice, these policies form a condition of doing business for our suppliers and are available in our Reporting and Policies page.
Where we struggle to obtain transparency, accuracy and clarity or where we seek feedback on improvements made in factories – we may elect to work with local community organisations, and wider labour standards experts to complete offsite interviews.
This additional step often provides a further depth of results and root causes.