About Us

Health and Safety

Human rights and health and safety.

We are committed to upholding human rights and we welcome the implementation of the United Nations’ Guiding Principles of Business and Human Rights.

Our Ethical Trading programme incorporates the principles of the California Transparency in Supply Chains Act by working to prevent human trafficking and slave labour in all of our factories around the world. We recognise the importance of health and safety and are committed fully to providing a safe and healthy environment for our colleagues and customers. A risk management process including monthly inspections, annual auditing, and trend analysis is followed to identify hazards or increased risks within the Group and ensures that mitigating controls are effective.

Health and safety policies and procedures are reviewed regularly to ensure they are robust and continue to improve further our health and safety standards. This, along with the ongoing training programme for stores and head office colleagues run by our health and safety team, has ensured that the reportable accident rate remains extremely low at just four for this financial year. Colleagues are encouraged to report any health and safety concerns they may have either internally, through an escalation procedure, or via the independent whistleblowing hotline. No reports or calls regarding health and safety have been made in this financial year. We have invested substantial amounts in installing and upgrading our physical security and fire detection systems to protect colleagues and customers.